2/10
We check in late around midnight from bantayan cebu . We had a shower and the drainage was clogged, it took 10mins before the water will sink in. Toilet sink was clogged too and the white rug were dirty too. No bedsheet , the fitted sheet they used was 2 bedsheet/ blanket to cover the whole bed. There was only a doona. The area was noisy because of the vehicles. Parking area was too narrow. The taxi driver had to pull out a few times to get out. When I call the service regarding the shower drainage she said she will send someone but no one came. I was trying to ask for a partial refund yet the reservation manager said I have to reach out to the third party app which I booked from Expedia. Yet I can’t reach them as the system was down. This hotel only suits for people who are interested for short stays budget . The staff were accomodating to be fair. Overall it doesn’t suit us so we check out the next day after our breakfast but they offered to transfer to another room which we declined as you can clearly see the poor hygiene in this place . The whole room was dusty and horrible.
JESA
3 yön matka