Apart from the nice room, the relaxing private open air bath and the fabulous breakfast, it was the wonderful members of staff who made the whole experience so special that we were reluctant to leave. Dinner at Gen, especially regarding the very tasty first dishes, was quite good, too.The Oita course at the seafood restaurant, however, is apparently meant to cater to the tastes of overseas visitors; the portions are much too large to be truly enjoyable (esp. the toriten).