Hotel Ivory Playa Sports & Spa

Great hotel, good location etc

Room 121 was very dull all day until about 5.oc as I had a lot of pain i thought I could go out to balcony for some sun but this was not so. I had to go to pool every day. I did ask could I change room and I was told room got the sun. All the staff were lovely. I just thought they could have been a bit more considerate to my needs. Maybe it was just this room. Overall the hotel is good.

First class hotel - would highly recommend and am already looking to rebook! Was so impressed with the clean beautiful hotel and the very friendly and helpful staff.

The hotel ticked off most of the right boxes. It was well located near the gorgeous Playa de Muro beach. The staff at every level were very friendly and helpful. They always went out of their way to make us feel welcome. The entertainment provided by the in-house animation team was very good and well-varied. The room was very comfortable though the bathroom lock didn't lock properly even after the maintenance staff had apparently fixed it. The three swimming pools were excellent, though the larger one was still a tad too cold to swim comfortably in it. The only negative factor was that the hotel implements strict rules as to when children can use the indoor pool. They are restricted to only two time slots (11.00-12.00 & 16.00-17.00). I understand why they do this as it is part of a relaxing spa. However, this really puts limitations on families' days. I suggest that the hotel adds an extra hour slot for children either earlier or later. Also I recommend that the check-in staff remind guests about the compulsory tourist tax. As we had completely forgotten about it and had budgeted accordingly; only to find out at check out that we had to pay an extra €22 for tax. Overall though this was a very good hotel and I do recommend it.

Loved this hotel!! It was right across the street from a bike rental place, and they are super helpful! This hotel has a heated outdoor pool, which was fantastic. We did not use the indoor pool and spa because they required everyone wear a swim cap, which they sold for 2 euros each. With 4 of us, we chose not to buy them and just used the outdoor heated pool. It was a bummer to not get to use the indoor spa area though! But the room had all updated and nice finishes and the whole hotel was beautiful.

The place is a bit old, but it was nice for the price. Just a short walk to beautiful beaches. The downtown area is about a 45 minutes - hour walk, but a cheap taxi ride. We were lucky enough to visit during a big festival which was a lot of fun. The hotel staff were nice enough but not overly so. One very nice woman loaned us a stroller as ours had been lost by the airline. Pools are nice.

First room on the ground floor was awful, luckily however we were moved to the 5th floor which was better and great views. Pool was good but very busy, annoying that people put their towels down early even though they aren’t there for half the day! This should be sorted out. That said there is usually some beds. Great beach not far for toddlers.

Great hotel with shows live familly shows every night. Nice selection of pools. The kids pool was a bit cold but the 2 other main pools were good. VERY close to the beach. Perfect for families or couples. The gym is very basic but you don't really need more ! Very clean and the staff is nice.

It was a well deserved relaxing break we had four teenagers and they were happy all week which is an achievement. The staff couldn’t have been more helpful polite and friendly. It was so clean and I had no problems with accessibility with my wheelchair.