Hotel Azúr Prémium

The rooms are big and nice with a huge balcony and this is the only good part of this hotel. The la carte dinner was awful and tasteless, you can get coffee after 9:30 PM or any non alcoholic drink, so I went to the room and dialed the room service which clearly stated in the menu that they are open until midnight .. they hung up on me 3 times and the 4th time they told me they’re closed. The hotel turns off the light and shuts everything down outside, so if you think you can chill outside or besides the lake it won’t happen. I also have to mention that there are bugs of all types everywhere, the staff said they can’t do anything about it. I complained and they changed my room and offered a free lunch the next day. The new room smelled like rotten rats .. guess why? There was a plate of rotten fruits in the middle of it. I took the free lunch and ordered a veggie burger, it was saltier than sea water. The staff are nice, they are trying but it’s obvious they have no experience what so ever. I hated this place so much and I feel like I wasted money and time just to get triggered and bitten by all sorts of bugs. I don’t know how is this hotel a 5 star!

Fantastic hotel and room. Unfortunately the outdoor pool was closed but the indoor facilities were still great. Lovely 5 course evening meal, the breakfast buffet was not quite at the same standard.

The hotel staff were very efficient and helpful. Very friendly receptionist welcomed us to the hotel. 5 course dinner included in the B&B price.