6/10 Hyvä
26. maaliskuuta 2017
Okay stay, hotel needs improvement
We stayed in a standard room, number 10. It was okay, but didn't look as nice as in the picture on Hotels.com. There is a small pool close to the rooms/buildings and some people used it every now and then. The pool in Hotels.com pictures is at the Villas, not at the normal rooms.
Service: some of the staff were nice and helpful, some of them seemed that they couldn't care less.
Breakfast: not good. Only one eatable was nasi/mie goreng. But you don't want to eat that every day either. Banana pancakes were terrible.
Car service: brilliant. You get a mobile phone to use and you can call the driver when you need to get back from the city.
Room: okay. Would be great if a) there wasn't a big hole between the sliding door (open roof bathroom) and the room plus holes in the door. All animals get in. And b) the room gets filled with dead ants every day! We asked about it and they said it's normal... well, not very nice. They do offer slippers so you don't have to walk bare foot on the ants... we had hot water maybe 2 days out of 4. When the room was cleaned we never got everything we should, i.e. new small towels, new napkins, new coffee cups, etc.
Close by: not much. You can walk through the rice fields to the city.
It is an okay place to stay and we took the Ubud tour through the hotel and it was good. But maybe not as good as rated here.
Edda Sofia
Tarkistettu Hotels.com-asiakasarvostelu
