The room we stayed in was a little tired and worn. There was a cool bathtub (in a kitschy way) but the drain plug didn't work which wasn't really a problem since it would have taken a week to fill with the minimal water pressure available. It looks like they are building new rooms when it might be better for them to redo the ones they have or at least replace the mattresses. We were there during the very, low season which I think impacted the food which was pretty bad. If you stick to Lao food, you do better. On the bright side, the views from the hotel were wonderful. We enjoyed sitting on the balcony of our room drinking wine and taking in the view. All of the staff were friendly and helpful. The shuttle will take you to town or to the airport. It seems far from the center but it was an easy walk - even in a downpour.