Melia Danang Beach Resort

The staff and facilities were great. The separate comfortable check in of the LEVEL was amazing. The pools and grounds were great. The Gym was good. I did not like the buffet at Cap Nao. The food was too cold being outside in the brisk evening breeze. The food should be inside and over warmers. The Cleaners need to do a proper cleaning at least every other day.

Very nice overall - although the construction was a bit loud. However, the reason for my score is that we paid a lot of extra money for the "level" package, as we had done this before at the Melia resort in Bali. To our disappointment, the level was not on the same "level" -- screaming children everywhere, no real sense of being special, no free food or drinks other than in the level lounge, and at certain times.... If you want to stay here, for a normal booking its great, but I dont recommend paying the extra money for the level.. its not worth it in my opinion.

This hotel was terrible. There were no people it was a ghost town and beach was closed. We didn’t see any other people the whole time which made us only last 1 night. They were not helpful in the cancelling process. Breakfast was mediocre and their was nothing to do in the resort. Would not stay here again.

Was perfect. The level rooms have evening cocktails and noon tea included. The choice was good.

Had a great stay at the Melia again! Friendly staff and efficient service. The room was clean and in nice condition. I also enjoy the breakfast buffet that is offered at the hotel. The gym is very nice and good for a quick workout. The hotel has a wonderful selection of swimming pools.

Attractive beach front location. Friendly staff, good value.

Dated property but undergoing improvements. Sometimes cleaners didn’t fully clean up and under the bed looked like it had never been cleaned. On site restaurants were poor quality and at Cape Nao they didn’t even know what cuts of steak they were serving and to what table

The staff were more than accommodating and ensured that the room was ready before the allowed check in time. Rooms were beautiful and clean. We took the upgrade offer for the first night. I wasn't impressed with the afternoon tea-thought that there were quote poor choices and no pastries as advertised. But the breakfasts were great.

I arrived very late for check-in and this resort, but after some room issues, I was helped by the check-in manager, Ms Ha, who went out of her way to ensure that I was happy at the resort. I cannot fault the room that I had and would advise anyone to book the Level Villas as the location and rooms are splendid. The beach is the best in this area and better than the adjoining 5 Star hotels nearby. The pool staff and the lifeguards looking after the swimmers were excellent, so many names to mention. The resort is being expanded, and some more hotels are being built nearby. I fear that this is going to spoil the charm of this resort. It caters really well for families as well as couples. It price of drinks and food could be reviewed or included in a package to ensure that the beach restaurants and bars are used all the time. I would also like to see 1/2 board facilities and or free minibar offered as part of a package like some resorts do. Overall, from the experience I personally received and the room I had, I can only give this resort a five star review.

May be we were unlucky but we got no help with our luggage upon both check in and departure. I have never experienced this in Asia. The male reception desk keep asking very personal questions that was inappropriate. There seem a lack of leadership although individuals were very nice. The positives were the beach and the pool, very good.