4/10
My check-in was pleasant enough, and my king suite was spacious, with a separate bedroom.
I was surprised to learn that there was no elevator, in spite of the hotel being two stories. The hotel has extended-stay rooms, so one would imagine that some guests might have considerable luggage to haul up to the second floor.
In my suite, there were no bags in the garbage cans, and in the suite’s full kitchen, there were spotty glasses and downright grimy kitchen utensils.
At the included breakfast, there was no orange juice and, more surprisingly, no coffee — even though it was still more than half an hour to go before the close of breakfast hours. A man working at the hotel made a new carafe of coffee, and I heard a woman, who also worked there, remarking that she would not have made a new carafe of coffee at that time. It was pretty annoying to hear a worker critiquing someone for actually trying do to the right thing for hotel guests.
There was an outdoor seating area adjacent to the breakfast area, but when I went out there, I realized the door automatically locked behind me. (Another guest let me back in after I knocked.)
Aside from the lack of an elevator and some outdated décor, this has the makings of a good hotel. But it seems to be held back by a lack of attention to good service among some staff.
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