Oceanfront Inn at Shelter Cove

Staying at the Oceanfront Inn was a miserable experience. We had booked a good deal (so we thought) through Hotels.com, and arrived to find out they wanted to charge us 4 x the price. Since the office was already closed (7:30pm?!), we had received the passcode for the room along with the outrageous bill. We called the number given, and were told to come in the next morning to "figure it out". I called Hotels.com that same night, and since the proprietor refused to answer the phone after the first call, Hotels.com also told us to call them in the morning. I went to the office in the morning, and was told that 1) no, they weren't going to honor our reservation and 2) That is was my fault, actually because I hadn't bothered to call them directly to confirm the price. Bait and switch, much? I was frustrated, but keeping my cool and pointed out that there was one fire alarm that had been ripped away from the ceiling exposing wires, and was then informed they didn't want our business anyway because I was disparaging the property. The "A.M. manager" then refused to give me the phone number of the corporate office, and asked me to leave the office, closing the door. I have to say, though, that Hotels.com dealt well and re-booked us quickly. The hotel itself is "meh".... not well maintained. The aforementioned fire alarm issue was one. The fact that one of the closets in our suite had no doorknob, and when opened was filled with junk. Stay away.

The view was amazing. The service was awesome. She went over and above to make our short stay as comfortable as possible! The room was clean, updated, comfortable and the WIFI worked great also. There is an amazing walk up pizza place just down the road. Would stay here again.

We were originally assigned a room that had inadvertently not prepped appropriately. While we went to dinner, the hotel took the initiative to move us to a nearby properly equipped room, and also provided us with some treats that were totally unexpected. Essentially they went out of their way to ensure our satisfaction. Shelter Cove is an interesting location. There was only a single dinner venue available (pizza, calzone, salads). We particularly enjoyed the sounds of surf from the cove just outside out room. Great jumpoff point for several hiking options, including the Lost Cost Trail. Views from the room were great, and there are decent tidepools in the cove below the hotel.

Quiet and secluded location. Perfect for a quiet getaway but with lots of history and wild and marine life

We loved this place. Clean roon, amazing view and good customer service. the bed sheets and Towels smell like home. Simple things make stay worthwhile after a long drive. Wifi was not working and phone service is not great in the area but not big enough reason for me not to go back. I hope they fix the wifi issue