2/10 Huono
8. helmikuuta 2025
Visiting from Vegas - Horrible Stay
This stay had to be the most unprofessional stay I’ve ever experienced in my life. My family and I were stuck in town as we waited our newborn to be released from the hospital. The website itself and Hotels.com says check-in time is at 3:00 PM my family and I arrived at 3:30 and we ended up not getting a room until 5 o’clock in the afternoon. They kept telling us over and over they were getting our room ready cleaning our room and they actually ended up Scamming us into paying more after we were told the bigger room was going to be available faster than the room that we have already been booked. Once we try to address this matter with the manager and the front desk there was nothing they could do. They kept our money and decided to just Let that be normal that it took over two hours for our family to get into a room we had to wait in a very small lobby space with all of our belongings and our four-year-old I would not stay here you will be robbed in somewhere form and no one here is professional Makes me never wanna come back to California again, Jimmy the manager and Naomi are crooks
Spencer
Spencer, 1 yön matka perheen kanssa
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