6/10 Hyvä
21.11.2015
Overpriced, worn out, badly managed
Pool is nice but lodges are terrible worn out with dirt everywhere and noisy ACs running like generators. In my room the lock was broken and you needed to slam the door to be closed. Restaurant menu is very heavy (though hotel advertises their organic garden there are no products from there on menu), no fresh Burmese food but rather lots of deep fried snack etc. Music is not in the harmony with the surroundings and old Celine Dion, Scorpions etc worn out music from -80s was played (same CD with a broken CD player i.e. music goes on and off). Big kitsch tasteless plastic bar table was placed in the middle of the nice wooden terrace with crazy blinking lights. At the spa, my massage was good but CD player was broken also there, thus disturbingly cutting off the music. Staff at the spa was just smiling when I addressed the issue. Upon arrival at the airport I was not allowed to use hotel's pick up car since I hadn’t booked it for myself. However, another family had reserved it and invited me to join them since there was plenty of space in the minivan. Driver told me that I am not allowed to get into car and I need to take a separate commercial taxi to the hotel. I asked him to call to his manager and clarify this, but he refused. At the hotel I explained I was not allowed to use to hotel pick up car but no one apologized for that. Staff's English skills are somehow questionable. At the restaurant I was told that I order too much food, not their business to make a comment about
Linda
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