The hotel was basic as you can expect with this star rating, but everything worked from answering our questions until booking a taxi for the airport when leaving. The staff, especially the reception lady and the lady responsible for the breakfast and other foods were super, friendly and always going the extra mile. The rooms were standard and sparcely decorated, but has everything necessary, also not having too much noice from the corridor. The balcony with seaview was super! And the bathroom was renovated fairly recently, so it was very nice. The hotel overall was peaceful, and the pool area was nice! The location was as we wished, 3km from the Chania old town. We walked there once but mostly went by taxi, 6euros one way. The calm location was good with a child. The breakfast we had one morning and it was good value for the money, otherwise we had it in the room, as the small kitchenette was equipped with a portable stove, water heater and fridge. I have absolutely nothing to complain! Had a super vacation and the hotel staff helped a lot.