6/10 Hyvä
14.7.2025
Won't stay again
Booked this hotel because it was close to munising and because the online reviews seemed good and mentioned it being clean (my top priority). Was dissapointed with this hotel for several reasons. Upon arrival first things we see are the trash cans near the doors overflowing with trash, which stayed that way all 3 days we were there. Upon entry to our room, we were greeted with a musty smell. Turned the AC unit on and lukewarm air was blowing out. Could see mold speckled all behind the air vents. Went to front desk to switch rooms. The manager tried telling me it wasn’t mold i was seeing and just to give it time to cool down the room. I told her it was definitely mold and if the air coming out of the AC isnt cold, it isn't going to cool the room down. She moved us to a different room. This one was better with working AC and no musty smell. Bed looked clean, sheets looked clean but toilet wasn't and floor hadn't been vacuumed. When we showered the shower head made a terrible high pitched squeeling sound and the drained clogged up so by end of shower the water was above our ankles. I told the manager about the clogged drain. She said i probably just had yhe stopper pushed down. I said no, we definitely checked the stopper and that's not the issue. She did fix it later that day. While this hotel wasnt terrible, it could definitely be improved and maybe hiring more workers to be able to keep up on maintenance/cleaning would be a good idea.
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2 yön matka
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