The hotel staff was very friendly. Reservations can not have arrived, but we arranged for room less than half an hour. We got free drinks while waiting for rooms. We got a room on the first floor, which was good because my husband's mother had traveled to whom the stairs would have been cumbersome to go (bad knees), the hotel is a comfortable cozy. Included went to our 9 year old boy, who has extensive food allergy, and he was able to eat french fries at the bar (in a separate kettle made from sunflower oil), location was good for us, because we had rented the car. Without a car the hotel is far from the center and the beach (at least for the child and the grandma is on the move) The hotel has a shop where you can make purchases. We enjoy your well. Greetings from Finland Hilltop Gardens staff, which was always ready to help if needed. Thank you for a nice week:)