An older hotel which has been remodeled. Upon arrival at 2:30 PM, we were told that there were no early check ins and we had to wait until 3:00 PM. At 3, the lobby was filled with people checking in and some being told that their room was not yet cleaned. It appeared that the hotel was very short staffed from house cleaning, front desk, and maintenance. The room was nice and remodeled. I appreciated that there was no carpet. The bed was okay, but not the most comfortable. There was quite a bit of space in the king room, which felt like 2 rooms due to the door closing off the bedroom from the living area. The walls are very thin, as we had a noise complaint called on us for my 4 year old talking. The next morning we got up and had the continental breakfast which was a “bagel bar”, cereal, muffins, fruit, and yogurt. We decided to go swimming and this was the nail on the coffin. The pool opened at 9 am, which is the time we arrived. Several people were waiting in the hall, and soon told us they were waiting for maintenance to open the door. When maintenance returned, he used a MacGyvered metal coat hanger to open the door handle on the other side because none of the hotel key cards worked. Upon entering the pool area there were large pieces of food crumbs on the floor. In the pool, it was worse. There was so much food floating in the water. The water was cold (considering it was inside). The hot tub was lukewarm and the jets did not work. Definitely not staying here again!