PROS: Friendly service in English, great location (old town, harbour, bus station and grocery nearby), new and clean hotel, very easy to open the doors with the key card (you can read the card even if it's in your wallet), bathroom had heated towel racks, bathroom was spacious, own balcony, hotel staff helped us to rent bicycles, sauna and a jacuzzi CONS: No view from the balcony (we were on the first floor), room was cold (you can cool it down, but heating is difficult), many dishes ran out at breakfast and the staff didn't bring new one even though there was time left, pillows were very large and covers too small, window from the bathroom to the bedroom was weird