4/10 Kohtalainen
10. heinäkuuta 2013
Not what we expected
Location is perfect but everything else is not what you should expect for a four star hotel. Our air conditioning didn't work for three nights. We complained three times when they believed that. First the apology was a FRUITPLATTER but then they gave us discount for the nights when the air conditioning didn't work. Also when we put our own drinks to the fridge because of air condition they send us a letter that you should pay for the fridge. NOT GOOD SERVICE FROM THE HOTEL. Also we picked the hotel because there were outside pools well they were closed and we checked from internet that there were no mention of that they are closed. It felt that they collected fares from everything. There also some good things for example location, breakfast and beach. After Riviera we went to Best Western Slon in Ljubljana and the difference of those two four star hotels was huge. Riviera is only two and a half.
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