2/10 Huono
3. maaliskuuta 2025
Unclean conditions
I found Budget Inn on line... I thought the pricing was good but unfortunately that was all...the whole experience was horrible... I had to change rooms 3 times because the rooms were either nasty because it hadn't been cleaned or the heat didnt work... Room 1... the cover on the bed were unmade, like someone had been sleeping in it, bottle caps all on the bed, no clean towels and the bathroom unclean... Room 2... at least the bed was made but the head did not work... Room 3... they had to clean it while I gather my belongings from room 1 but as I was walking to room 3 front desk was bringing out dirty towels and trash...looked like they had to make the bed... the front desk person had to go get towels and toilet paper... when I opened the refrigerator there was still left over food in it... I wouldn't even attempt to shower and I down right refused to sleep under any covers... the next morning I called the office to cancel 3/2s reservation due to the circumstance and room conditions... I was told because I placed reservations thru Hotels.com I'd have to contact them so I did... I was told thru Hotels.com that they'd have to contact the hotelto see if they could refund my money for 3/2s reservatiion but they have a no refund policy which I feel is unfair due to the hotels conditions...
Ellen
Ellen, 2 yön matka
Tarkistettu Hotels.com-asiakasarvostelu