2/10 Huono
22.7.2025
When we arrived I informed the lady at the front desk I was traveling with a service dog, and was told we do not allow dogs. I again said it was a service dog and was again told we do not allowed dogs. She was so rude and the building was so dirty my husband said let’s just go. While I was asking to talk to the manager so I can make sure we are not charged for the room, another lady came in and told the front desk lady that we had a dog don’t let her check in. I then informed the lady that I let her know that we were traveling with a service dog. She was also very rude. I will never recommend this hotel to any one. It was the worst experience ever. By the way the manager never reach out to me the next day. I did leave my number for them to do so. My son has medical issues and he needed to used the restroom along with my husband and the restroom was so disgusting and dirty which was one of the reasons he didn’t want to stay. If the lobby areas were they bad what were the rooms like?
Kathleen
Kathleen, 1 yön matka perheen kanssa
Tarkistettu Hotels.com-asiakasarvostelu
