8/10 Erittäin hyvä
12. helmikuuta 2025
Day shift desk person wouldn't check us in.
Honestly, the only issue we had was checking in. We arrived 2 hours before check-in. I know and completely understand when check-in tome starts. I have no problem with that at all. I did ask if there was any way we could check in early. The man working said probably not right then. Very nice, professional. The woman was rude. She just said NO, it will be at least 330 or 400 pm. Okay, I told her that was no problem and thanked her for checking. We left, came back at the start of check-in time arpund 3:00 pm. She told me no 4 or 5 times, very rudely. AS SOON AS SHE LEFT, the evening shift lady got us checked and and when she did, she asked if we had just arrived. I told her no, we actually got here early. And she said we should have been checked in when we first got there, as our room was indeed ready then. I promise I was friendly and acknowledged that I knew it was early and was just asking if it were possible. I'm not sure why this woman didn't want to check us in. Even after check-in time when she was checking numerous others in.
Scott
Scott, 1 yön matka
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