Hotel Bonanza Palace – Resort & SPA by Olivia Hotels

Parasta oli ruokatarjoilujen määrä/laatu. Ystävälliset henkilökunnat. Palvelu hyvä. Hinta laatusuhde ok. Miinuksena suihku- ja wc-tila erissä (wctilassa ei suihkuletku lainkaan alapesua varten) ja lavuaari käytävässä(6.krs, khh merinäköala 2henk.) Roskis olisi voinut olla 2 tai 1 isomman. Ilmastointi lakkasi toimimasta 5 (7) yön jälkeen.

Halusimme hotellin rauhalliselta paikalta, mutta läheltä Palman keskustaa. Riu Plaza Bonanza Playa oli oiva valinta. Hotellin eteen pääsi lentokentältä nro 1( vaihto Porto Pi pysäkiltä nro 3) suoraan oven eteen! Bussimatkan maksoivat 5€+1,5€ eli 6,5€. Hotelli oli taattua Riu laatua! Hotellihuoneesta oli aivan loistava näkymä altaalle ja kauniiseen merimaisemaan. Varaukseen me kuului puolihoito. Minulla on hankala ruoka-aineallergia, joka otettiin huomioon ja sain tilata minulle sopivaa ruokaa, jos en buffee valikoimasta ihana löytänyt sopivaa tai mieluista ruokaa itselleni. Huone oli siisti ja allasalueella oli 2 uima-allas talo sekä merivesiallas. Hotelli sopii niin pariskunnille kuin perheellisillekin.

We went in March which turned out to be definite off-season so a lot of the nearby amenities were closed and the nearby beaches were small but great. The hotel staff were excellent though, really clean hotel and they couldn't have been more helpful.

Superb building and surrounds. Huge range of food of highest quality. Spent 10 days there and you could almost spend each day within the hotel area such was the range of facilities.

Everything was so clean and new with real professional staff. Breakfast was beautiful with so much selection along with great food from the snack bar also. Amazing view from the rooftop bar with a great DJ ! We have been in 4 hotels in 3 weeks and this one takes some beating

A wonderful break at a great hotel.

Definitely I will be back, I love it. The hotel has really nice atmosphere, beautiful scenery and lovely people, the service was fantastic and their staff really friendly.

We were a group of three staying for three nights for a mini break. We were offered a choice of two rooms, one of which wouldn't have even fit three in. When we went for the obvious choice (larger room), the receptionist said, "I told you that room is better", which I felt was unnecessary and frankly absurd. Room was spacious. Amenities were mediocre - definitely pack your own toiletries. Breakfast buffet was amazing (probably the only complete positive we can name), pool bar/restaurant was OK. The corridor to the room stank of silicone sealant/adhesive and were dusty and humid. Receptionists had bad attitudes and weren't very attentive at all to our needs. There were very few who spoke proper English to be able to understand a question/request. We weren't told the safe was a paid add-on until we got the bill at checkout and the additional city taxes were quite extortionate. We booked an excursion via the hotel which was understandably more expensive than booking direct, but the receptionist Ramon gave us the wrong meeting point details and wouldn't give us the full print out of the confirmation email either, so it took several calls and WhatsApps to the excursion company to finally get the right details we needed. One thing that really annoyed me about the staff at this hotel, other than being hugely understaffed so having an inherently low and poor level of service, was that they were so insincere. Great location on top of the beach, but appalling service. Won't go back.

Extremely good, highly recommended. A great quality hotel delivering consistently high levels of service