10/10
Just amazing service!! We felt quite agitated after being involved in a car accident that wasn't our fault, and needed to drive with a bad rental car for 6hours to reach the hotel. The receptionist was amazing! His way of being and interacting with us was something very special and he made us relax immediately. He could read the situation so well!! We were also upgraded immediately and despite having booked a beautiful room we got even bigger room with a private terasse. We dined in the hotel restaurant and the service was extremely polite. Overall, we feel that we have never had such a good service than in this particular hotel. Five stars from us!



Tom
1 yön matka