Sun Gardens Dubrovnik

Reviewed Oct 15, 2019 We loved our stay at Sun Gardens. It is in the most beautiful setting by the sea. My husband swam in the sea everyday, not to mention the 3 pools we enjoyed. The spa was wonderful, massage was excellent. The concierge, Enisa was outstanding. Delightful to work with and always spot on with her recommendations.

Having stayed here last year, I returned with my family for a few days as it was one of my family members birthday. The facilities were periodically closed during our stay, not told during our booking or on arrival this would be the case. Ending up with only one outside pool available for us to use. At the end of our stay, when we returned we realised that money had been stolen from us within the hotel. I got in touch with the hotel, they didn’t reply all day until I then got in touch with my travel agent. Then they responded with a few lines. Saying they had spoken to some people within the hotel, but couldn’t find anything. I called the hotel after this and they then accused me of leaving it else where. They also said I should trust them and told me in their email that the housekeeping staff would never take our money their reason being “the fact that they (the staff) are working for us for a long time and that there was never any problem with them in any regard.” In total £800 was stolen from our hotel room, it had been taken from various people within my family. The person whom took it didn’t take all that was in the wallets, I’m assuming in an attempt not to alert us to the fact money was being taken. I will never again go to this hotel and urge others not to either, they didn’t take this seriously at all.

We loved our stay at Sun Gardens. It is in the most beautiful setting by the sea. My husband swam in the sea everyday, not to mention the 3 pools we enjoyed. The spa was wonderful, massage was excellent. The consign, Enica

Wonderful facilities, staff, and environment. Would absolutely recommend to friends and family :)

Amazing luxurious place