Hilton Garden Inn Minneapolis Downtown

The service was very nice, I appreciate the return to friendly and personable service manners. The maids left handwritten inspirational notes daily, a handyman i rode in the elevator with asked how my stay was going, cookies and water in the lobby was a nice touch. Great effort, sadly we don't see this in many businesses lately.

It was a convenient lunch cation for my scheduled plans. Staff is welcoming and courteous. Only negative is expensive valet parking.

Great service at the front desk and valet. We choose this particular hotel because of the location and the pool. It was very nice , warm and clean. My 7 year old son loved it and the view of downtown Minneapolis from the pool is very cool. The room was clean, and the bed was comfortable. I'd stay here again for sure.

We had friends invite us for a weekend without kids! But we were disappointed to find a $28 valet parking fee. With no other options. Then our very nice room had a noisy air conditioner, every time it turned on it was so loud. The fan in the bathroom didn’t work so that made it so the smell stuck around. The bed was great!

Everything about this place was great except for one minor little detail, and I suppose it is merely a matter of personal preference and shouldn't be blamed on the hotel. The pillows. For me, too soft. Within a few seconds my head was so sunk into it that it was almost as if I didn't have a pillow. I'm no pillow expert but I prefer a spongy one that provides a little lift. I wonder if I should have asked housekeeping? Does the hotel offer an alternative?