4/10 Kohtalainen
20. helmikuuta 2025
Dissatisfied
Very disappointed! We booked this hotel because it has the 2 bedroom suits which works great for us and our 3 kids, but the ONLY reason we went here was specifically for our kids to be able to swim in the pool and for us adults to use the hot tub and when we got there the pool and hot tub were drained no water! There was nothing on the website stating that either were shut down and when we checked in no one informed us that they were the pool and hot tub were shut down!! If we had known this prior we would have found another hotel that worked for our family of 5 that had a working pool and hot tub ! Our kids were very disappointed as well, we could have stayed home and played cards not wasted money to be stuck in a hotel room to do so. Needless to say because of the lack of transparency we will NOT be going back there again!
Katelyn
Katelyn, 1 yön matka perheen kanssa
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