The property was nice in terms of walkability. Dining options are limited, as you cannot make reservations prior to your entrance, and certain restaurants are closed certain days of the week. It was nearly impossible to get into the steakhouse, which ended up being our favorite. We could not get a reservation through the app or the TV thereâhad to have the hostess take down our info on a paper for 3 days from our check in. Jerk chicken by the pool was goodâlong lines though.
It was very quiet, which was nice, but also could have had a few more activities available. We liked the aqua fit class, especially with Elvis.
It was nice not having to fight for chairs at the beach or pool, but I did hate that they would often run out of towels. They donât give out towel cards, so you can get as many as you want, which is nice, but then thereâs so many towels in the used towel area because of the intermittent rain storms or frequent use, that then thereâs often none left in the towel hut.
Bartenders were greatâŠKourtney did a great job and was always smiling.
We reported that there were a few cockroaches right outside our hotel room, none to be found in our room. I get it is a tropical island, but thereâs often food left outside on the ledges of our building for several hours (we stayed in the 1000 building), and there are a lot of trash bags just on the other side of the stone wall. Little response by guest services. Also saw some of the ceiling fall outside the Haven grill.