The only thing 5 star about this hotel is the service. The amenities are not 5 star. To name a few: (a) shampoo and conditioner seem very cheap, (b) there is no bathrobe, (c) your bathroom is basically in your room (i.e., no separation of space — and we booked a suite so presumably that’s the best room layout), (d) the room is small and very dark, (e) there is no gym (though there is a sister property that allows you to use their facility), and (f) the toilet paper is basically paper (I’m all for recycling but at a 5 star hotel you can’t convince me to use something that feels so rough). I could list more reasons but you get the point. Excellent service but do not be fooled. Not a 5 star hotel.