2/10
They told us that they overbooked and had no room for our stay one hour prior to checkin when we called them to ask how do we checking.
Very Poor communication.
Also the manager said that we will not be charged for the booking as it was a mistake on their side. Only to find out later that I had already been charged and had to go through hotels.com customer care to get that charge reversed.
prashant
1 yön matka