The front desk staff are incredibly helpful. When they noticed that we were traveling with an elderly guest, even after we had already stepped outside the hotel, a gentleman from the front desk quickly rushed out to provide us with a heat pack.
The beds are quite comfortable, with mattresses that are supportive but not too firm, similar to Beautyrest Firm mattresses. The hotel is conveniently located near Tokyo Station, making it easy to access. Additionally, they offer complimentary hors d'oeuvres, snacks, and a welcoming drink in the guest lounge during happy hour.