4/10 Kohtalainen
14.7.2025
Disappointed with stay
We booked on Hotels.com and then phoned up to check room allocation, as my wife has a disability
We were assured room allocated would be changed as the original room did not have lift access
On arrival, this change had not been made.
We were given a room which was supposed to be a better CLUB room but the room and bed was much smaller than in the pictures . Also bed was uncomfortable and room needed a deep clean.
Breakfast was ok but the choice was limited, and there was no fresh fruit
Advertises that it has parking, which it has ...but this is limited and during a busy weekends you have to leave your keys as cars are blocked in
We paid over £150 a night and my wife was really disappointed as this was a special weekend treat and we did not think we received value for money
Andrew
Andrew, 2 yön matka
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