Iberostar Selection Playa de Palma

Lovely hotel near the beach. Quite a bit closer to Arenal than we realised., surrounding area is quite run down with a hangover from the 70’s feel about it. Parts of Arenal are not attractive with fast food drunken groups of people and very little in terms of Spanish originality. We were half board and the food was good although repetitive (buffet style) with the same basic offering each night with the variety of meat or fish. The alternative is to buy pizza and chips in the nearby food outlets. Room and service was good but they did try to offer us an upgrade for an extr €150 per night. For that you got unlimited drinks and the use of the infinity pool on the top floor as seen in the photos. We turned it down and they made a fresh offer of €100 per night which for the use of a different pool and drinks was a bit cheeky considering what we were already paying. Gym was new but small with a few cardio machines and some weights. Public transport to the airport was cheap and convenient

The hotel was very very nice, top service and kids friendly and for the people going without children also perfect cause they have areas that are adults only... win-win for everyone! The area where the hotel is located is perfect for families as well and very close to the beach. We will defenitely come back!

Excellent vacations thanks to this resort. Location, room, service, facilities, etc., everything was very nice.

First, during arrival I was not explained if the prestige star benefit , which are not explained in the website , si I decided to go to the rooftop pool and had no access. I asked the reception to gain access and they were not accommodating at all , it wasn’t about availability . Second , air condition can not be controlled to Góngora 19 degrees, the receptionist stated it wa fine could go anything , in route that the control fakest states it can go to 18. Third , I got a call from from desk at 12:05 to remind me check out and leave the toon ASAP ... from Alejandro with poor phone manners .,

Refurbished hotel, done pretty well. Views are nice, restaurant staff and buffet lovely but they struggle with excellent service.