Holiday Inn Stoke on Trent M6, Jct 15

From walking through the door to checking out, it was one of the best hotel experiences.

Very handy for travel, good parking facilities. Had booked as a family for a few nights when visiting Alton towers- room very small for 4 people and no bath which is not ideal for small children. breakfast good, ample choice and good social distancing but very difficult to get tea/coffee/juice in the morning, twice left without as did not appear to be anyone around taking orders. Staff doing great job with corona virus restrictions, other hotel guests less so which is very frustrating. All in all a good stay.

We accept the issues with dealing with Covid 19, but the hotel had insufficient staff to handle the number of guests.

The radiators did not work and we had to use a portable heater, wifi was poor, kitchen staff shouting at staff when residents were eating. Reception was good and fast, room was very clean

the Hotel rooms are overdue a coat of paint and the furniture is worn out

Very poor condition hotel needs a good lick of paint

Hotel is in desperate need of refreshing. No body answers the phone at reception, ever!

Lovely hotel great to have asqimming pool kids loved it too

It was clean, comfortable beds, good breakfast and helpful staff.

The hotel were excellent, friendly and helpful. The room wasn’t massive but comfortable. The only real downside was the size of the bathroom. It was difficult to get dried and dressed after the shower with the lack of space. It was also uncomfortable on the toilet as it is set back in a recess.