6/10 Hyvä
22.7.2025
The housekeeping had trash and dirty bedding in the hall all day. No pool towels at either pool any of the 5 days. No extra towels or blankets. "They don't have extra" and when asked they said they ran out of laundry detergent to clean anything... stuck my trashcan in the hall when housekeeping was on our floor because it was full, they took the bag and didn't leave a replacement bag, so I had to hunt down the cart and take my own...and my favorite the elevator barely opened on our floor... like the only floor it won't work on. Only once in a while it worked. Most time we had to go to the floor above and walk down the stairs. (Not fun with a stroller) They said they were gonna fix it but apparently didnt. We've stayed in this hotel before and loved it, that's why we chose it this year. Very disappointed
Silver
Silver, 4 yön matka perheen kanssa
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