Holiday Inn Express Evanston

The room was very dirty and in bad need of updating. My husband found gum on the floor in our room and the carpet was really dirty with a huge stain in the carpet right in the middle of the floor.

I've been here many times and it's always my first choice of stay whenever I come to Evenston.

Everything was truly great. I will stay there in the future as well as recommend it to fam. & friends. I do have one complaint when using the TV it was sooooo annoying to have to switch out of the pre-set screen/hotel channel that gives you all these options that could be set up with a separate remote or device. Getting out of that screen would take many steps aside from the fact that you would get a black screen until you can get a regular channel. It truly was annoying. After a long drive you don't want to deal with options & technical stuff. Other than that it was great.

Jace at the front desk was really friendly. The room was clean and comfortable. We had an issue with our TV, we only had 3 channels and Jace tried to help but it was unsuccessful. The only suggestion I would make is they need a milk alternative for breakfast.