Hotel Art Resort Galleria Umberto

I did really enjoy my stay here. The location, the building and the staff were wonderful. I did have a great deal of trouble sleeping, however, as the mattress was incredibly firm.

Wonderful hotel with great location. Has flair and style. Service was friendly and welcoming.

The Hotel Art Resort Galleria Umberto I is welcoming, stylish and excellently located. The staff are outstanding; unfailingly friendly and helpful, doing everything they can to make their guests feel welcome and enjoy their stay (bravi tutti!). The rooms are spacious and very attractive (the images on the website are entirely accurate) with large, well-designed en-suite bathrooms (immediate hot water and no problems with pressure), comfortable, large beds and very good house-keeping. The wifi was reliable throughout and the hotel quiet, i.e., good conditions for getting work done for those who need to. The location is excellent; close to major sites, the sea and transport (underground, funicolare, buses, a taxi stand) as well as shopping (Via Chiaia and Via Toledo), all kinds of eateries and a 15-minute walk from the historical centre. There can be some noise in the street during the night from rubbish collections and deliveries - unavoidable so close to shops and restaurants. The breakfast is very generous, features local specialities and there is variety within the offerings every day. It includes pastries and cakes, bread, fresh and dried fruits, fresh and cooked vegetables, cold cuts, meats, cheeses, cereals, milk and yoghurts, sweet spreads, juices and, of course, wonderful coffee. In sum, the hotel is a welcoming haven in a bustling, big city; a perfect basis for a holiday (especially the culture or shopping kind) or business trip.

Great location; parking was difficult. Stellar breakfast.

Great location, nice staff, to improve breakfast quality and variety. The rooms would benefit from a refurbishment.

Great hotel, very good breakfast and very friendly staff!!

HOTEL IS LOCATED IN THE VERY GOOD AREA WITH METRO STATION RIGHT NEXT TO IT AND WALKING DISTANCE TO THE SHIP-CRUISE PIER. EVERYONE WORKING THERE IS SUPER NICE AND PROFESSIONAL AND HELPFUL. ON OTHER HAND ROOMS ARE PRETTY SMALL AND NEED RENOVATION SINCE THIS IS OLD BUILDING.

What a great hotel! The staff was wonderful, our room was so comfortable and had a great spot to sit and enjoy a snack and a bottle of wine! I would recommend this lovely hotel in a great location!

Very central location, up several floors in a rickety lift. A beautiful building, and amazing room decor, but it has all seen better days. Staff had poor English and it was very noisy (woken early every morning by cleaners and other staff), but bed comfy and a good breakfast. At full price would've been a real ripoff, but at half price (we got an offer) it was nice. If we came back, would probably prefer to stay along the coastal area.

late check in en route to Roma - Frederick the night manager was superb - warm welcoming friendly - stunning location - will return!!!