My husband and I were very disappointed with our most recent stay. Our room was quite chilly, 67 degrees. The heat was not working in our room so the staff placed a portable heater which only reached 67 degrees. In addition to the heat, the hot water was not working so we were not able to shower before bed. This was brought to the attention to the staff, however, it was not remedied and we were not offered any compensation for the lack of basic needs. The room was quite expensive, so it was very disappointing to say the least.