Hotel Nuevo Madrid

The hotel is amazing. The only downside is the location. It's hard to get to the centre of Madrid, unless you take a Cabify or Uber. The closest metro station is around 15 - 20mins walk. It could take you around 50 mins to get to Gran Via. Apart from that, hotel is lovely, comfortable and staff was very helpful. Thanks

The hotel was a little further out of the way then I expected, but I really enjoyed my stay.

Nice place, bit out of the way though- more suited to a business trip probably than a tourist trip.

We were there overnight on our way to Bilbao Nice location north of town Easy to get on

The customer service or reception staff was excellent, the cleaning service was great. The bathroom was ok just the door and the door knock on the floor i bumped my thoe so many the time that i end up with purple thoe well now looks much better. That was bothering me the most, really annoying every time that i had to use the toilet, also a piece of tile its like loos on the wall the is by the toilet seat is a bit intimidating to used the toilet without worrying if its going to fall on you. I was not going to complain but you requested me a review.