We were very surprised how unwelcome and unfriendly people at the reception were. When we arrived it occured that we were supposed to pay for the car park 5 franks and we had no Swiss money ( we were staying in Switzerland just for 1 night), so I had to run around the city searching for the place to change money, instead of the reception girl just charging 5 franks on our room. The reception provided no information about the hotel, when we asked questions about the hotel or about sightseeing it seemed like the reception person did not want to answer at all and was trying to get rid of us. Very bad service. There was no info about the hotel in the room as well. The room was ridiculously small, in hotels.com booking stood "personal toiletries" - there were no toiletries, just soap in a dispenser. Room is beyong simple and very, very tiny. Very noisy as well - seems like they have no sound isolation at all. Also there was immense noise coming from the yard, even thou we asked for a quiet room. Overall - very negative impresion of the hotel, we will never book a room at any Ibis hotel. Breakfast was poor.