The floor was extremely dirty, plus we could not get room service, and there were no sheets provided for the pullout bed for my child to sleep on. Also, I was told at check in that I could get coffee in the lobby, but when I went to get it, I was rudely told by the clerk Sunday morning, that if I wanted coffee, I could get it in my room. Please don’t come in behind me and say you’re sorry, that you’ll do better.