Paradisus by Melia Cancun - All Inclusive

Nice hotel. Needs more signs to show you where things are. Service was great. My daughter found the beds to be a bit soft.

Disappointing experience, confrontational and dismissive service, food poisoning, long lines for food, private events blocking main attractions of resort, I could go on about construction and smell of paint, noise, etc... however more than anything else the service was the biggest turn off... This was truly the worst experience for us, among inclusive or otherwise.

This was our first time to stay at Paradisus. I was very impressed. I've stayed at many All Inclusive resorts but this has by far been our favorite. Upon check in I was informed that they didn't have my ocean view room available and that they would upgrade me to the Royal Service for free so that I receive an ocean view. The wonderful thing about the Royal Service is all the extras it gives you. We had a private bar/snack area for Royal Service guests only, a separate pool area and pool cabanas, separate towel service, and a private butler for our room. It was all amazing (except I never met our butler). It would have been nice to use him but I didn't feel bad about it since my original reservation wouldn't have had one. Besides the waiters in the Royal Service area were butler enough for me. The hotel is beautiful and the food was amazing. The only criticism I can give is I don't really like that you have to make reservations for dinner at the restaurants. It would be nice to just show up and wait for a table if I wanted to. Usually the butler would make these reservations for us but I never got to use him. Overall this was a wonderful trip and a hotel I will happily stay at again.

The servers at Enzo were great !