8/10
Through a message i sent to the hotel a week or more before arrival, i asked if an ADA room was available due to back and balance issues. Upon arrival, the man at the check-in desk asked me if I needed the ADA room. He then said there are people who request thise rooms but dont really need them. I told him about the back and balance issues. He then said the room had not been cleaned. He also saud he sud nit know when it would be cleaned bdcayse they are shortcon help. We had no choice but to take a non-ADA room, and ge saud ge was moving us to a larger room. We truly have no idea if it was larger since we had not seen other rooms nor stayed there before.
Since our reservation was for a specific time frame, one would thinkthe room woukd have been cleaned beforehand.
Barbara
3 yön matka