Greensprings Vacation Resort by Diamond Resorts

Parking is free but there are not designated spots so it is difficult to get a spot near your condo. Other than that, it was a very nice stay.

It was okay after we changed rooms 2 times

The room above us was javi a party. They were smoking pot in the hall, blasting music and stomping art until 3 am. We made 5 or so calls to security before the noise stopped and we were able to get about 4 hours of sleep.

The room was great! The other clientele were... interesting. It seemed like the place was full of people living there rather than vacationing, which is fine, but their chosen activities were slightly off-putting. Maybe not so family friendly.

For a resort, this place had very little to offer. The beds were comfortable and the rooms were roomy but the bathroom floors had not been mopped in a while. They were filthy! The counters hadn’t been wiped down. There was some dried on substance on it. The table also had a crusty substance on it. In the foyer there was garbage and empty beer cans. In COVID times that’s just irresponsible! In any time it’s disgusting. Check out was 10:00 am which is early by most hotel standards. They deprogrammed our key cards at 9:30 which made loading our car extremely difficult since someone had to wait by each door. Very disappointed. Oh and get this. The listing said two pools but only one was open. There’s and outdoor pool and an indoor pool. It’s December! Guess which one was open. The outdoor pool. But of course it wasn’t really open. No amenities were available.

The size of the place was very accommodating for my family. It was very clean. The kitchen had what we needed to cook meals and we loved the fireplace, made it very homelike! The cost was very affordable for what we got! We will definitely look into staying here again!!

Such a phenomenal stay for such a rough circumstance. The service was outstanding and greatly appreciated.

Loved the location. Loved the 2 bedroom condo layout. Loved the ambiance of the electric fireplace. Very thin ceiling... the people above us never slept and it sounded like the were walking on our heads all night. Check in & check out was efficient. Condo was very clean.

Nice resort. I’ve stayed several times. My family has stayed twice. Very clean and comfortable. Only complaint is the noise. Stayed on the ground floor because one of my family members uses a walker and there’s no elevator. The people over us was so loud stomping and jumping that we complained several times. 2nd stay and this happened both times. Some type of padding needed or children should be grouped together in particular buildings and families without children grouped together as well. The noise factor both times and having to stay on the ground floor will lead me to seek out another property.

Nice place to stay when you have a group, little dated but overall great place. We stay here all the time. Great amenities.