Sun Peaks Grand Hotel & Conference Centre

The hotel, service, staff, cleanliness, pools, amenities, dining room, and surroundings were all excellent. Our only difficulty was with the parking. The security of having underground parking is reassuring. However navigating our way out of the lot to the hotel proper was challenging. More signage would be helpful.

The restaurant was exceptional. Great value and good food. The room was aging, the daily cleaning was poor, items such as glasses were not replaced. Hopefully the room re-fresh and cleaning improves.

I went here with my family but it was a mistake. I would never go there again. I paid More For the view but they put me in a room with no view.

Please note this hotel is no where near Kamloops. I picked this hotel based off the photos. Upon check in was asked whether I wanted self park or valet. I said self park. We went around the above ground to find a parking spot however none available, we went back into reception. Reception then said the option to park under ground, went and tried to find a parking space underground. None available and had to go back into reception. They then suggested us park in free parking lot a long distance away from the hotel lobby and walk back to the lobby. I then asked if we could cancel the reservation and go somewhere else more accommodating, then said I would have to contact Hotels. com to make this arrangement. For a hotel this large they should have adequate parking spaces and/or know the parking availably rather then having their paying customers search and waste time before even getting into the room. Once inside the room: the room in large. However the AC barely works. It is at its lowest temperate and is still quite warm.

Very nice resort. The little village stores closed up at 7. Kinda early for tourists walking around. Staff was very friendly.