The Partridge Inn Augusta, Curio Collection by Hilton - Augusta

Hotel is outstanding. Staff Is splendid. Decor is superb. Lovely discovery. Will stay there every time. Also, I left a pair of slacks. They were fabulous in dealing with it immediately.

Nice hotel. Very comfortable. Super staff.

The hotel overall was ok. From the outside the hotel looked like it would be nice, however, the room was laid out very awkwardly and the patches in the wall looked like a 4 year old had done them. The shower was the worst part though. The mechanism that held up the shower head was broken and the water pressure was almost non existent. The beds were comfortable and the tv was nice and big. The Windows had mirror tint over them which was weird, but not bad.

Suggestions - They graciously were going to allow us to check in early, but if staff tells a guest it will be 10 minutes, you should update them as they sit in the lobby waiting if it's going to be longer (1 hour) When I inquired with the same staff member, her response was to remind me what time check in was. - The pool needs to be brushed to clean the walls and bottom. The water was green when we arrived. After the water was treated it became clear, but the sides and bottom were still green - The staff were increadibly friendly and welcoming, but maybe talking loudly back and forth to each other in the hall about personal matters should be avoided since we could hear all the details in our room - The restaurant entrance should be staffed to greet guests; we left after about three minutes (1st day) - If breakfast is omlets and waffles cooked in the dinning area, it too should be staffed. Three employees went back at different times to get the cook, and when we left she was again gone while a guest stood there waiting and looking around for someone (2nd day)

Hotel is old world charm. A lot of history. Only issue was with maid service. Had do not disturb sign on door so I could sleep in. Took sign off before 11 am, and didn't get maid service even though they were still cleaning rooms when I left for the afternoon. They should go back and check those rooms too ensure the signs are either still there, or gone.