8/10 Erittäin hyvä
8.6.2025
Out of the ordinary
We checked in at approx. 8 pm on Friday the 30th. The following morning we rec’d a call from the front desk that we had checked out @ 8:55 and housekeeping was not able to enter the room. I did tell her that we were resv’d thru the 3rd. She asked me if I was ? To which I replied no. She asked that we exchange the card keys and obtain new ones. We did and found out we did not even show that we had checked in. The hair conditioner bottle fell off the shower wall on my foot (no injury) and the water leaked onto the floor saturating the mat. We used extra towel to soak up the water so as not to slip. We expected the room to be serviced on Saturday but was not. On Sunday I asked the housekeeper if she would leave two bath mats instead of one. She left three but no bath towels. Front desk brought up towels. Maintenance did fix the conditioner bottle. The bed was very comfortable. On the whole, the stay was good. The breakfast was well stocked and the staff was friendly and attentive.
Phil
Phil, 4 yön matka perheen kanssa
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