I stayed at Pier South hotel recently and was extremely disappointed. Please be warned before booking!
The biggest issue was that we booked an oceanfront room, but upon arrival, we were warned not to swim in the ocean due to RAW SEWAGE in the water. This should be disclosed before check-in, especially at an oceanfront hotel. It was gross and disappointing to learn.
The second worst was the idiotic design of our room. It had a large glass panel on the door, letting bright light flood in all night, which made it hard to sleep. There were no amenities in the bathroom—not even soap or shower caps. We've stayed at hotels all along the West Coast, and this one provided the least.
The shower was poorly designed and one day we had no hot water. The hotel itself felt old and worn, though clean. The Wi-Fi was unusable, it just would not work or worked so sporadically, it was useless.
To make matters worse, the elevators were out of service, so we had to use a smelly, run-down service elevator that was inconveniently located the whole time we were there.
The only reason I’m giving this hotel two stars is because the staff was friendly and helpful. I hope they find jobs at a much better establishment. The pool and hot tub were also nice.