Hilton Mauritius Resort & Spa

I must to say, the supervisor from reception was very nice and helpful can’t remember name and the ppl from cleaning room supervisor etc very nice .... manager from reception very , very, very rude .... in rest staff nice

Hilton Mauritius Resort & Spa is by far one of the best hotel in Mauritius and we will definitely be back in the future!

The hotel and the staff is amazing, love architecture and low construct. But, the hotel is in need of a little bit of refresh, or touch up in both the rooms and hotel area. I would recommend the hotel, but personally I would say it's better suited for low season, when the price is more reasonable and a loooot fewer people. I stayed for two weeks in a seaview doubleroom, by the infinity pool - which is also located further away from the nightly entertainment that could be quite loud if you have your room close. And they don't need a band or DJ every night, sometimes we wished it would've just been a quiet evening by the bar / lounge / beach.

We had a good stay overall - there was just too many 1-star facets to recommend the Hilton with a lot of confidence. There were many pros during our stay such as great senior staff (such as Damian); food; facilities; and much more. We loved the room - very clean! You can see they are setup for success; but then there is clearly a gap in training and internal systems. There was a few let down moments which were very irritating with our expectations set on 5-star quality all the way... Junior staff were not trained well - there was literally daily miscommunication about resort activities, dinner and taxi arrangements. And for them to process something simple like adding a taxi to your room - took at least 5 minutes each time. There was also a case where their handyman were drilling in the room next to us on a Wednesday afternoon whilst we were sleeping; and where my wife's hairbrush just went missing after our room was cleaned - after reporting this we just got no response. @Hilton - you've got everything you need to be the best Hotel in Mauritius - train your newbies better and simplify your systems.

Amazing can’t wait to go back. Only issue was a dripping shower that woke me up a few times. Food was outstanding!

Nice location, but service and food quality were below par.

Most disappointing experience. Request was made to allocate junior suite room with ocean front for a honeymoon couple, but was allocated a room next to public beach. View was blocked by a line of boats parked in front of the room. Boats were not removed for four days even after making repetitive requests. Phone was not working which was repaired after complaint. Food was bad in all restaurants in the property. Had to walk to other properties to get some decent food. Room service was bad. No one from management talked to us before allocating the room to us.

Amazing stay, clear water, excellent service, what’s more to say?? 10+

Good location.clean. some service need to be improve Thay forget some time to provide bottel of water small towels tissues Also the day of check out they call at 12 and ask to leave with unpolite way and we discuss with them that we will leave at one and they said somebody comming for rooms this is roud way with clients since we know check inn in all hotels at 4 i report this to the maneger and he promise to enhance service

This is a fantastic resort. Everything is up to the highest Hilton standards. My only small complaint would be that it is a little out of walking distance from the Flic en Flac main area. The breakfast buffet was the best breakfast i have had in Mauritius.