BEST WESTERN Executive Suites - Columbus East

Was not good. Had to leave

Ran out of fruit for the included breakfast, otherwise, it was fine.

It was a very nice room but a full suze coffee pot which makes more than 1 cup would be nice and apparently the coffee bag had a hole and the cup was filled with grounds and full size pillows would be better than small couch size pillows

Hotels.com says breakfast is being served, but its not. No real coffe downstairs either.

Room wasn't cleaned thoroughly prior to my arrival. When I noticed the dirty socks and what appeared to b a condom wrapper, I reported it 3 different times to 3 different desk clerks, but nothing was done to correct it. I was offered the opportunity to change rooms. I declined the offer because I considered it to be too little, too late. I'd already occupied the room for 24 hours. And what would make me think that the next room was cleaned properly? Are we so concerned about disinfection re: Covid-19, that we overlook the normal cleaning procedures?

1. couldnt find a room with a working shower. 2. pretty outdated for the area (reminded me of red roof inn).

price and room arrangement shower did drain well easy parking and close to food

This is a very nice place to stay. It's in a beautiful area and a short driving distance to many bars and restaurants. The rooms are beautiful and have all the amenities. Would definitely stay here again.

My room had a pugnant odor. I had to buy a bottle of Frabreeze to resolve the issue. I had booked a mutli-day stay. On the morning of my first stay, a note had been slid under my door stating that due to COVID, guests staying more than one day were not eligible for daily room cleaning. If I had any needs I had to call the front desk. Yet the second day, I saw two people cleaning rooms. Why was my room exempt from this service? There were signs either my room had been previously broken into or at least an attempt was made. Pieces of the door around the latch had been picked away. The hotel desk is protected by plexiglass. The lights are off behind the desk, thus you can’t see staff sitting back there. The continental breakfast was not being served. So no room service, no continental breakfast, yet no reduction to my fee. Is this an industry wide thing? I would not recommend staying at Best Western in Pickerington.

Not very clean and rooms had damaged parts. Used floss left in room. Toilet broke during stay. Water pipe busted during stay and at midnight we were woken up to evacuate the entire floor.