4/10 Kohtalainen
10.5.2025
Not a great experience
Checked in about 3:30pm on Thursday May 8th. Was told I was on the 3rd floor and the elevator was out! I asked if something else was available as I was old and fat (joking but not joking) and didn’t want the 3rd floor as I had luggage and a big bag and laptop to carry. Was moved to the 2nd floor. The room seemed clean. Part of 1 of the curtains was hanging off the rod, the office chair was peeling. I couldn’t get connected to WiFi. The employee on duty asked me to come to the lobby and he gave me employee access because guest WiFi wouldn’t work. Went to a wedding the next day. When I got back to my room, I noticed I had fresh towels. I didn’t expect that and thought that was nice. I stripped off to take a bath and saw there was no soap. I called the front desk and asked for soap. I was told she had several to check in and I would have to come get it myself. What I would have loved to of heard instead was “I will be happy to bring you some as soon as I finish checking in the guest here at the desk.” I normally stay at another name Hotel but choose this one because I had family staying there. I will NEVER return to this one again.
Angie
Angie, 2 yön matka perheen kanssa
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