ibis Chatellerault

Staff were lovely and friendly, resteraunt was very good. Needs modernising as it looks dated, area for snacks and drinks is not very good as you are sitting in the foyer near the front door where everyone is coming and going.The area around the hotel is the outskirts of town and not much there but a small shopping outlet.

I didn’t like the customer service, safety, cleaneness, etc. . I had a terrible experience. Drunk people fighting in the lobby, the receptionist was unable to call the police because he did not know how to do it. We were assigned a room that was already occupued by another customer. We were so scared for our safety and even for the receptionist security once the situation scaled.

We were disappointed with the city not as old as we like ,more of a working area

Easy reach from motorway. Good restaurant, but perhaps could offer some cheaper menus. Menus offered were of good quality. Rooms were clean and tidy. We booked 8 rooms and one had some dead flies in it, but the staff changed the room immediately with no question of fuss.

Hotel was great for a business trip, however probably want something a little more fancy if I was travelling with my wife on holiday

Good stopover en route south. Easy to find from main road. Excellent breakfast

Very convenient on our way down Caen/Angouleme. Within 5 mn walks to lovely parc with lake to stretch our legs. Brasserie food was lovely. Supermarket next door if you'd need anything (good to know). Will stop there again.

Bon séjour

Étape vers Paris , soir de couvre-feu !! Pas de parking fermé, dommage car en général c’est un des points forts de la chaîne Ibis 😥 , et en cette veille de Noël avec une voiture chargé, c’était un critère pour le choix de cet établissement. Environnement décevant .